Delivery Information

Postage and Delivery
 
Payment 

The Littlepaintpad Company is a secure shopping site and accepts all major credit cards through the secure payment system Paypal.

A Paypal account is not needed to purchase. 

**Please note that we are unable to send an order out until payment has been received and has cleared.** 

Postage
 
Our delivery charges are determined by order value, however on heavy items by weight.
 
 
Within the UK :
 
       up to £  4.99    £1.50
  £5.00 to £  9.99    £3.50
£10.00 to £14.99    £3.95
£15.00 to £29.99    £4.95
£30.00 to £34.99    £7.95
        over £40.00    £9.95
 
All items are sent by Royal Mail First Class

Non Delivered Goods

We cannot be held responsible for problems caused by inaccurate delivery information supplied to us or for any delay in delivery of the goods however caused.

Any items returned to us due to an incorrect address from the customer and requires the item to be posted again will be charged postage at buyers expense or refunded minus the postage cost.

If your order has not been delivered, we reserve the right  to ask you to wait 15 working days before we re-dispatch the goods.

Returns Policy

Here at The Littlepaintpad Company we are confident you will be happy with your purchase, however please ensure you order with due care and diligence as we regret WE CANNOT ACCEPT RETURNS FOR PERSONALISED ITEMS unless they arrive damaged or faulty.

In this unlikely event you must contact us  within 5 working days of receiving your item upon which we will advise the return address. The item must be returned within 7 days in the original packaging and we will endeavour to send your replacement out as soon as possible.

Customers are responsible for the payment of any postage incurred for the return of the item, unless there has been an error on our part or the item is faulty.Please note we are not liable for any packages lost in the post, and therefore suggest you return your item using a trackable method such as the Royal Mail recorded delivery. 

 Re-Cycling

Here at The Littlepaintpad Company we try to do our bit for the environment. Our packaging is recycled or recyclable.